Terms and conditions
APPLICATION FIELDS
These general conditions of sale apply to all orders placed on the website www.independent-skateshop.com. Independent Skateshop reserves the right to modify these conditions at any time. The conditions in force at the time of the order will be the only ones applicable.
ORDERED
Any order validated by the customer constitutes final and unreserved acceptance of the general conditions of sale. The validity of the order is understood as of confirmation by Independent Skateshop of its acceptance at the e-mail address communicated by the customer and subject to available stocks. Of course, Independent Skateshop can not be held responsible for any error occurring during the entry of the order by the customer.
PRICE
The prices of the products on the item sheets are in euros and are subject to change at any time. The prices indicated on the item sheets are exclusive of transport and packaging costs which will be applied in addition and indicated during the validation of the order and its confirmation. Independent Skateshop retains ownership of the products until full payment is made.
PAYMENT AND SECURITY
Payments are made as follows:
By credit card on the website.
The order will then be validated upon registration of payment. All banking information transmitted during the transaction carried out by bank card is subject to the SSL secure data encryption system. None of this information is visible to Independent Skateshop or to a third party. Once the bank authorization has been granted, Independent Skateshop confirms the order by sending an e-mail. Otherwise the customer will be informed by e-mail of the cancellation of his order.
DELIVERY
Products purchased by the customer always travel at the risk of the latter. It is the responsibility of the customer or his principal to check the good condition of the goods upon receipt thereof. If necessary, the customer must mention the reservations necessary for delivery and inform the carrier within the following two days by registered letter. A copy of this letter should be sent to Independent Skateshop for information. Independent Skateshop cannot be held responsible for any delay in delivery beyond its control and linked to a delay in delivery on the part of the post office or the carrier in charge of the delivery of the order. The products offered on the site www.independent-skateshop.com are delivered everywhere in mainland France and Corsica. For specific requests contact us by e-mail at the following address contact @ independennt-skateshop. In the event of non-conformity or defect concerning the products, the return of the latter can only be accepted for complete products (instructions, accessories, etc.) in their original packaging accompanied by the original invoice. If the non-conformity of the product is our responsibility we will reimburse you for the return costs. An exchange, a credit note or a refund will be made as soon as possible within a maximum of 14 days after receipt of the package. No return of recordable product such as CD, DVD, etc. will be accepted if it is not sealed in its original packaging. For payments made with Paypal, reimbursement by Paypal will be subject to the fees in force by Paypal.
RIGHT TO RETRACT
In accordance with article L.121-20 of the Consumer Code, the consumer has a period of seven clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, return costs. The return of items can only be accepted for complete products (instructions, accessories, etc.) in their original packaging accompanied by the original invoice. An exchange, a credit note or a refund will be made as soon as possible within a maximum period of 14 days after receipt of the package. No return of recordable product such as CD, DVD, etc ... will be accepted if it is not sealed in its original packaging.
RESPONSIBILITIES AND GUARANTEE
Independent Skateshop could not be held responsible for the total or partial non-performance of its obligations in the event of force majeure such as natural disaster, total or partial strike in particular of the postal, transport or telecommunications services, war, fire, flood, the list is not exhaustive.
All products purchased on the site www.independent-skateshop.com benefit from the legal guarantee against hidden defects.
RIGHT OF ACCESS TO PERSONAL INFORMATION
In accordance with art 34 of the Data Protection Act, "you have the right to access, modify, rectify and delete data concerning you"
COMPANY DETAILS AND CUSTOMER SERVICE
SIRET: 91974634700013
The head office
SARL RTB
4 rue Antoine Parmentier
76300 Sotteville Les Rouen
FRANCE
Phone: +336 70 700 565
e-mail: contact@independent-skateshop.com